"Ben's advice has been invaluable to me over the past few years. He is forthright and direct, acknowledging, for example, that the job of leading can be impossibly lonely, while eloquently providing no-nonsense guidance for managing teams through good times and bad times. Stripping away the veneer of management-speak, Ben's writing carries the authority of somebody who has been through all of this. The results are simple, thorough, and compelling."
CEO of Twitter